What is e-AWB?
The paper air waybill is a critical air cargo document that constitutes the contract of carriage between the 'shipper' (direct shipper or freight forwarder acting on behalf of the shipper) and the 'carrier' (airline).
'e-AWB' is the term IATA uses to describe the interchange of electronic data (EDI) messages, in lieu of a paper air waybill, to conclude the contract of carriage.

Benefits of e-AWB
  • Reduction in processing costs due to the removal of paper air waybill
  • Improves accuracy and visibility of air waybill data
  • Reduction in shipment handling delay occurrences due to missing or illegible paper air waybill
  • Elimination of the requirements to file paper air waybill
  • Management of trade barriers by facilitating advance electronic information requirements
  • Real-time access to air waybill data for all personnel from all locations
Qatar Airways Cargo is fully committed to making e-AWB a success
After signing the e-AWB multilateral agreement with IATA, e-AWB was implemented for service cargo and counter sales shipments from September 2013 in Doha.
Cargo Community Network (CCN) was appointed as Qatar Airways CCS (Cargo Community System) partner to facilitate seamless flow of electronic data between freight forwarders and Qatar Airways.
Qatar Airways is the first airline to achieve 86% e-AWB penetration level in four months by December 2013, with implementation of single process. We encourage our customers to join this successful initiative and reap the consequent benefits of doing business without a traditional AWB or its copies.

Click here to refer to the IATA's document on Single Process

Read more about e-AWB

Click here for FAQs

Step 1: Joining
  • Freight forwarders sign IATA's multilateral or bilateral e-AWB agreement. The other option is IATA's Click-through e-Air Waybill agreement that is available to all QR Self-Service Portal (e-Booking) account holders. This enables the agents to do e-AWB with Qatar Airways on a per transaction basis without signing any agreements. For more information about the Click-through agreement, click here.
Step 2: Interface Testing
  • Freight forwarders start trial shipments and send FWB and FHL messages to Qatar Airways Cargo management system CROAMIS.
Step 3: Activation (Go Live)
  • Qatar Airways sends an "Activation Notice" to the freight forwarder confirming the location(s) and date(s).
Step 4: Start to do e-AWB
  • Freight forwarders follow the activation terms and conditions including the e-AWB procedures.
  • e-AWB activities will be closely monitored and measured by Qatar Airways.
To get started with e-AWB, email us at ecargo@qatarairways.com.qa
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